When asked why they love working for Keyence, our salespeople always say that they love being able to provide the best products on the market to their customers.  But, at Keyence, we go further to ensure our salespeople are successful by providing them with unparalleled support.

That's why we developed the most useful sales and demonstration tool in the automation industry, the MetroCase.  Often when we release new products, the technology is so revolutionary a catalog cannot possibly do it justice.  That's why our salespeople take their MetroCases on their visits to customers so that they can display all of our main product groups, demonstrate our industry-first technologies, and solve applications on-the-spot.

That's why we provide our salespeople with all the information necessary for their business through our internally developed customer database system, Direct!    With Direct!, our salespeople can access information on every contact we have inside a company, every order a customer has made, every product demonstration that they have witnessed, even every time they were called by Keyence.  Our salespeople can also search for potential customers to call, not just by geographic area, but even by industry.

That's why we provide our sales people with product specialists to offer technical support on difficult applications.

That's why we provide our sales people with a top-notch customer service department and world-class warehouse operation.  When our salespeople tell our customers that they will have a quote within hours or that their order will be delivered the next day, they have complete confidence it will be.

That's why we foster a professional, collaborative environment in all of our offices.  We don't believe in having colleagues hidden behind cubicles, having managers squirreled away in offices, or forcing our salespeople to compete against each other for sales.  Every one of our salespeople knows that they can draw energy from an office full of colleagues ready to offer help on a difficult application or insight into an unfamiliar industry. Our salespeople know that their mentor, their manager, and their regional director have a wealth of experience from within our own sales organization, ensuring that they know our customers, they know our products, and they know Keyence.